Support

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We solve customer challenges and build trusted relationships

At Amazon Web Services, we understand the importance of building trust with customers working with our technologies. Our Support teams are the AWS experts who keep and extend the trust customers put in us when they invest in our services. Our global support teams – in Seattle, Dallas, Washington DC, Dublin, Cape Town, Beijing, Tokyo and Sydney - work with customers of all sizes and support all AWS technologies. We develop strong relationships with developers so we can not only help them with new or recurring issues, but act as the voice of the customer to our internal service teams, representing their interests as we invent new solutions.

People who join our team have an affinity for solving challenging technical problems and contributing to customer success directly. It’s rewarding to see customers reach lofty technical and business objectives related to innovation and scale, knowing that you played a role in getting them there. Join our team and leverage your technical skills to help companies solve their immediate technical challenges and focus on growing their businesses.

Review our open positions below to see how you can play a part in building the future of the AWS Cloud.

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