Skip to main content

求职站点常见问题

点击此处,查看关于亚马逊招聘问题的解答。

在处理亚马逊订单时需要帮助?

请登入亚马逊客户服务页面,获取帮助。

亚马逊申请和面试


贵公司的面试流程是怎样的?

这需要视具体情况而定。对于大多数职位来说,我们以电话面试作为整个面试流程的第一步。如果双方都有兴趣,我们会邀请求职者前来接受现场面试,通常由用人经理和几名团队成员负责组织。不过,各个团队的情况都不尽相同,某些团队可能会对面试流程稍作调整。

亚马逊的面试流程是怎么样的,我该如何开始?

访问 亚马逊面试 ,了解申请和面试过程的每个步骤,从完成在线申请到准备电话和面对面访谈。

要了解有关我们仓库和运营中心员工职位的更多信息,请访问 amazondelivers.jobs。 

I already have an amazon.jobs account, so why do I need to reset my password?

We're working hard to provide the best candidate experience possible, so we've made some improvements to the sign-in experience. We want to make sure you're able to access all of our new features. Resetting your password will allow you to see the new and ongoing changes coming to amazon.jobs to make your experience great!

I have multiple email addresses associated with my applications. Can I merge my accounts?

Currently, we're unable to merge applicants' accounts. If you have multiple accounts associated with several applications, you can continue to access your application using the corresponding account.

I don't have an email address. Can I create an account using my phone number?

At this time, amazon.jobs only supports sign-in using a valid email address. In the near future, however, you'll be able sign in to amazon.jobs using your phone number.

I forgot my amazon.jobs password. How do I recover it?

To recover your password, click 'Forgot password' on the sign-in screen and enter your username.

I forgot my amazon.jobs username. How do I recover it?

We recommend signing in with your current email address.

What information or features can I access with my amazon.jobs account?

With an amazon.jobs account, you can access your applicant profile, view application information, and check your application status. As amazon.jobs continues to improve and grow, we'll inform you of any new features or changes.

Do I have to upload my resume using a cloud service?

In an effort to support a more mobile-friendly experience, we've added the ability to upload your resume using cloud services. However, you still have the option to upload your resume from your device.

Can I upload a resume and use my LinkedIn profile?

Applicants can use LinkedIn as an alternative to uploading a traditional resume during profile creation. Unfortunately, we only accept one resume per applicant at this time, so please select the option that works best for you.

My application status hasn't changed. Who can I contact for an update?

Your dashboard is regularly being updated to display the most up-to-date status information relating to each application. When an application status changes, your dashboard is updated in almost real-time to reflect this new status.

When does my application move from Active to Archived?

An application is considered active as long as a final decision has not yet been made. If an applicant withdraws their application, is hired for a role, or is no longer under consideration, their application will be archived.

福利


贵公司是否提供福利?

是的,我们会。请访问我们的 福利页面 ,以了解更多福利内容。福利可能因地点、团队或职位而异。 

运营中心/仓库操作员的福利可能因地点、工时数、在职年份、工作状态是否为兼职、季节性或临时员工而有所不同。了解更多 运营中心操作员的福利。

住宿


你提供住宿吗?

作为给予平等机会的雇主,亚马逊集团公司致力于招聘多元化的员工群体并且致力于实行无障碍招聘流程。为了确保向 1973 年《康复法案》第 503 章、《1974 年越战退伍军人辅助法》以及《1990 年美国伤残法案》(修订版)第一章规定所保护的个人提供合理的便利设施,在针对已发布职位的求职申请流程中需要便利设施的人士可以拨打 +1 866-437-9078 联络我们获取帮助。

有关更多信息,请访问我们的 住宿页面。

常见问题


我在哪里可以查看同等就业机会海报?

您可以点击此处的链接来查看海报: 同等就业机会即是法律 及 补充

我是否需要搬到西雅图才能在亚马逊工作?

不,我们在世界各地都有亚马逊办事处。了解我们 西雅图总部 和其他 地点的更多信息。

我听说,贵公司招聘的客户服务专员可在家办公—这是真的吗?

是的。查看我们当下的工作 机会。

你会雇人撰写亚马逊评论吗?

我们不会付费请人撰写评论。我们发现客户更信任其他客户撰写的评论。

我在职业介绍所、临时雇员聘用公司或猎头公司工作。我可以采用何种方式向贵公司介绍求职申请者?

对于我们首选机构列表之外的公司,我们并未设立个人简历常规提交流程。

什么是电子身份认证?

亚马逊旗下的公司已经加入电子身份认证系统。电子身份认证是一种基于网络的系统,允许雇主使用员工 I-9 表格中的报告信息确定员工是否符合在美国就业的资格。电子身份认证系统能够同时向社会安全局 (SSA) 和国土安全部 (DHS) 确认员工的就业资格。如需了解更多信息,请访问 USCIS 电子身份认证网站。

亚马逊或其认可的招聘合作伙伴是否会收取任何雇佣费用?

我们不收取任何雇佣费用,与我们合作的招聘合作伙伴同样也不收取任何雇佣费用。亚马逊是给予平等机会的雇主。作出雇佣决策的依据是价值。  此外,我们不会因雇佣目的而要求您向银行账户支付任何可退还的保证金。我们希望候选人谨防具有误导性的信息,并且不要向任何假托参加亚马逊面试程序或寻求在亚马逊就业之借口的个人/机构/就业平台支付任何费用/保证金。这些都属欺诈行为。任何与上述个人/机构/就业平台交易的人员都将对自己的行为自担风险,亚马逊不会为就此直接或间接产生的损失或损毁负责。这种伪造的工作邀约、聘书不应视为亚马逊的任何邀约或陈述。请注意,亚马逊不会从 Hotmail、雅虎、Gmail 或任何其他公共电子邮件帐户发送录用通知书或索取费用来换取聘用/面试。如果您收到此类邮件,请不要支付任何费用或保证金。我们希望您能将此类邀约上报到 recruiting-feedback@amazon.com。如果您已付款,请向当地警方报案,以采取必要的法律行动。

如何判断我是否被限制向亚马逊或其附属公司求职或进行雇佣讨论?

如果您目前正参与或之前曾参与过政府收购或其他涉及亚马逊或其附属公司的事项,您可能被限制与亚马逊或其子公司进行雇佣讨论。若要确定这些规则将如何适用于您的具体情况,请咨询您的雇主的道德官员。

我在哪里可以查看均等就业机会海报?

我是一名政府雇员,从事涉及一份大额政府合同的采购工作。合同的一个竞争对手是亚马逊。我是否可以申请亚马逊空缺职位?

对于负责为政府合同处理采购工作的特定政府雇员,如果他/她开始求职,则必须提交一份书面的取消资格备忘录。  根据美国联邦政府规定,雇员还必须提供书面雇佣联系人通知,即使该雇员或立约者拒绝了雇佣的可能性。  请咨询您的雇主的道德官员,以获得对您的具体情况的建议。

我之前曾为亚马逊的一个现任政府客户工作过,在那期间,我是一名技术顾问,负责监督有关亚马逊一笔合同的决定。如果受亚马逊雇佣,我是否能与我之前工作的联邦政府机构的雇员会面,以讨论有关亚马逊合同的事项?

您不能与政府客户的雇员会面来讨论您在政府工作期间曾密切参与的合同。  请咨询您的雇主的道德官员,以获得对您的具体情况的建议。

如果仅是将我的简历发送给亚马逊,政府求职限制是否还适用?

美国联邦政府对谋求外部雇佣的限制有广泛的适用范围,包括就可能的雇佣关系联系未来的雇主。这包括发简历给未来的雇主。

如果我是政府雇员,我需要知道什么?

现任政府雇员通知: 某些法律法规对政府雇员和非政府实体之间的雇佣讨论施加限制。在进一步讨论之前,请查阅下方有关当前政府雇佣的常见问题。如要与 Amazon.com 和/或其任何附属公司进行任何雇佣讨论,您即表示您已与您的雇主或通过其他合理查询进行确认,根据适用法律法规,您被允许参与此类讨论。

What do I do if I suspect a fraudulent source is offering me a job at Amazon?

Please be cautious of common scams that offer unauthorized Amazon employment opportunities. Our recruiters who contact candidates — whether it be via text, call, or email—will never ask for banking information, or request an enrollment fee. We encourage those who think they may have been contacted by a fraudulent source offering a job on behalf of Amazon to report it via http://www.amazondelivers.jobs/contactus. We actively investigate reported employment scams, and as a result, dozens of fraudulent recruiting websites have been taken down.

股票分割对我的录用通知书中 RSU 有何影响?

5月25 日,亚马逊的股东批准了对公司普通股按照 20:1 进行分割。如果您在 2022 年 6 月 3 日当天或之前收到包含有 RSU 的录用通知书,则通知书中所述 RSU 为分割前的数字。当 RSU 在您的账户中可见时,将可见分割调整后的数量。如果您在 2022 年 6 月 3 日之后收到录用通知书,RSU 已进行了分割调整,这意味着您的录用通知书中所述 RSU 将与您在亚马逊股票账户中看到的总数量一致。

Student Questions


在哪里可以了解到亚马逊校园招聘项目开放的职位呢?

请访问amazon.jobs 以了解更多提供给在校学生及和应届毕业生的工作机会。有关亚马逊社招职位的申请和面试问题,请参阅Amazon.jobs career site FAQs 中的常见问题解答。

What roles does Amazon recruit students for?

We recruit and hire current undergraduate and graduate students, as well as recent graduates, for internship and full-time opportunities across all lines of business (e.g., Amazon Studios and Prime Video, Amazon Web Services (AWS), Consumer, Devices and Services, Human Resources, Operations, etc.). Some roles include: software development engineers, support engineers, product managers, operations managers, applied scientists, vendor managers, and financial analysts.

In what countries does Amazon hire students for these roles?

We recruit for internships and full-time roles in more than 40 countries around the world across the Americas, Asia, Australia, Europe, the Middle East, and South Africa.

Can I apply to multiple roles?

Yes, please apply to the role(s) that align with both your interests and skillset. You will be evaluated against the requirements for each role and may interview for different roles at the same time.

Should I apply for an internship or wait to apply for a full-time role?

We recommend applying for an internship to gain valuable work experience and learn first-hand what it’s like to work at Amazon, but we still welcome direct applications to full-time roles.

Is there an application deadline for full-time or internship positions?

There are no application deadlines for internships and full-time positions; however, we encourage students to apply in late summer or early autumn to increase the likelihood of interviewing for an open role. To learn more and apply, visit the Opportunities for Students page.

Where can I find the status of my application? When will I hear back from Amazon?

You can see the status of your application in the candidate portal. If you applied for a tech role in North America, including SDE and non-SDE tech, check the status of your application here. To check the status of your application for all other roles, check the status of your application here. We review applications throughout the year on a rolling basis and will contact you directly if we are interested in moving forward with your candidacy.

I was referred for a specific role by a current Amazonian – what do I do now?

If you are referred to a specific open role, a recruiter from the Student Programs team will reach out to have you complete your application via amazon.jobs. If your application is selected for further review, someone from Student Programs will contact you directly.

How do I best prepare for Amazon’s interview process?

To prepare for your interview, we suggest reviewing our Leadership Principles. Amazonians use the Leadership Principles every day – whether we're discussing ideas for new projects or deciding the best approach to solve a problem. We also encourage you to visit Interviewing at Amazon to learn more about the interview process and how to prepare.