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Community Engagement Manager, InCommunities, DCC Communities

Job ID: 2570517 | Amazon Data Services, Inc.


AWS is hiring a Community Engagement Manager to lead InCommunities initiatives for the AWS Data Center Community. This position will be based out of Herndon or Arlington, Virginia. This is a strategic role that will allow the right candidate to Dive Deep to support the AWS business.

As a Community Engagement Manager, you will:
Be a subject matter expert on external issues management and working with our neighbors around our Data Center Infrastructure. You will Identify and collaborate with partner organizations and key stakeholders to understand community needs, build relationships and collaborate on impactful outcomes. You will serve as the region’s community issues manager and lead the identification and deployment of programs designed to have sustaining and lasting impacts in the communities we live and work. The AWS InCommunities team launches long-term, innovative programs that will have a lasting impact in our regions around the world where we work, live, and raise our families. AWS InCommunities is obsessed with being good neighbors, and we start with the community and work backwards to represent infrastructure communities inside AWS.

Key job responsibilities
* Lead strategy development and bespoke execution of Community Engagement expertise for major development project.
* Design and execute InCommunites signature events and programs. Provide vision for the sustainable community engagement initiatives across the region, and manage these initiatives with extreme attention to detail and a high bar for quality.
* Communicate the impact of InCommunities programs internally and externally. Represent AWS Infrastructure publicly in meetings with internal and external stakeholders. Utilize multiple communications channels including, but not limited to newsletters, the intranet, social media, and email campaigns to drive employee awareness and involvement in community engagement initiatives.
* Serve as the region’s Issues Manager. Be able to proactively address internal and external issues that pose reputational risks to AWS and business objectives. Serve as the point of contact for community-centric issues and concerns.
* Support community assessment for new sites in the region, identify potential community related risks and develop a community engagement plan to proactively mitigate the risks. Think strategically in order to scale InCommunities programming as AWS business grows.
* Capture data to demonstrate community engagement’s quantified and qualified impact on AWS Infrastructure, its employees, and the community, and communicate these values internally and externally.
* Work with cross-functional teams including engineering, operations, real estate, energy, water, sustainability, construction, human resources, legal, public policy, and public relations to deliver results.
* Be physically, on-the-ground in locations, roll up sleeves and get work done when required.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

About the team
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

We are open to hiring candidates to work out of one of the following locations:

Herndon, VA, USA


- 10+ years professional experience in External Affairs, Public Policy, Communications, Community Engagement or related field


- Experience influencing multiple stakeholders and leading cross functional teams across geographies and business units
- Undergraduate degree required. Masters degree preferred

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit