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Since it launched in May 2019, the Romania Customer Service team has grown in size and scope. We now have over 730 Customer Service Associates working from home throughout Romania, providing our customers with the best experience. Bring your voice to our team!


Watch our Customer Service team stories

Iulian's morning coffee

Working at home doesn't mean missing out on a coffee chat with your team. Find out how.

Carmen's dance of joy

The feeling you get from being totally customer-obsessed!

Day in the life of an Amazon Customer Service Associate

Take a look at a day in the life of our Customer Service Associates around the world.


Find your path at Amazon

Interested to explore opportunities with the Amazon Customer Service team? Depending on your role, you’ll enjoy the following:

  • Work from home.
  • Full time opportunities.
  • Benefits such as life and disability insurance as well as private healthcare.
  • Get support from an employee assistance program.
  • Enjoy a range of employee discounts on and with national external vendors.


Open Jobs


Amazon Consilier Servicii Clienți – Spaniolă

Virtual (work from home)

Apply   →



Applying to become an Amazon Customer Service Associate

Our application process is designed to help us to get to know you a little better, as well as giving you the opportunity to learn more about us. Check out these tips from our Customer Service Recruiters for applying to Amazon:


Make sure your information up to date and fits with the position you’re applying to.

Talk about projects you’ve worked on and the results of your actions (including relevant metrics).

Read the job description thoroughly and make sure the position is a good fit for you.

Review the responsibilities to imagine yourself working as a Customer Service Associate.

Most of our communication is handled via email, so check your inbox regularly.

Allow enough time for the assessment and follow the instructions carefully.


For more advice, check out our Customer Service Associate Application Guide for more details.


Meet our Customer Service team in Romania!